The following is a list of articles and other reference materials.  We would be happy to send you a copy of the one you are interested in; just click on the appropriate item.  When you have selected the item you want, please provide us with contact information in the event we would need to contact you about your request.  You should receive a confirmation email with a link to your requested article.

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Succession Planning & Leadership Development: Your bridge to the Future

Implementing Performance Management and Results Based Leadership

Developing Effective Leadership for Water and Wastewater Utilities

Utility Leadership: What the Research Shows

Operation Excellence: Creating a World Class Utility in a Competitive Environment

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