|
An Organizational
Performance Management System (OPMS) is designed to integrate a results
focus into the very being of your organization. It also helps
align leadership with strategy in a way that is particularly beneficial
for many types of organizations. An OPMS also creates an
environment where change can be created and implemented in a positive
way. It is designed to get the organization on the “winning”
track, foster momentum, and celebrate “wins” all along the way.
A recent study by TAP
Resource Development Group of almost 200 water and wastewater utility
managers from various sized utilities provided some interesting results.
Each organization studied has a common Strategic Focus; providing their
customers
with consistent, reliable, dependable service at a low total cost. The
study found that managers within these organizations scored lower in the
areas related to task and task accomplishment (results) than what
research indicates is desirable for a well lead municipal organization
in today‘s competitive environment.
A second study of
over 80 organizations of all types, including municipal found that 63% of the time leaders experience their own
organizational cultures significantly different than their employees do.
This is very important for leaders wanting to design effective
organizational development programs focused on performance and results.
Municipal leaders and the programs they design to achieve results must
support the organization’s strategic focus and fit with the overall
culture of the organization. 
Although many
organizations set goals, what is usually missing is a
balanced
process
for
setting, integrating,
and tracking their goals and celebrating their successes. Also
often missing is a leadership team focused on results. An OPMS sets the
framework to resolve these issues and create a balanced system designed
around the needs of the organization. In fact, for most utilities,
it becomes the central management system for the organization. |
